Pricing
Simple prepaid pricing that grows with you.
Pay only for what you send. Every plan includes the web panel, delivery reports and GST invoices. We're finalising our public rate card, so ask us for launch pricing.
Plans
Choose where to start.
Starter
Shops, clinics and institutes starting with one or two channels.
Ask for launch pricing
- SMS and WhatsApp
- DLT and template approval help
- Web panel and Excel uploads
- Delivery reports
- WhatsApp and email support
Growth
Growing brands running regular campaigns and automation.
Ask for launch pricing
- SMS, WhatsApp, RCS and Voice OBD
- AI channel fallback
- Shared team inbox and chatbot
- API and webhooks
- Priority support
Enterprise
High volumes, call centers, AI agents and custom integrations.
Custom pricing
- All channels, incl. call center and AI voice agent
- Dedicated account manager
- Custom integrations and SLAs
- Volume-based pricing
- Onboarding and training
How each channel is charged
Clear rates, shown before you send.
| Channel | How it's charged | Good to know |
|---|---|---|
| Bulk SMS | Per SMS part sent (160 English or 70 Unicode characters) | Promotional, transactional and OTP routes priced separately |
| WhatsApp Business API | Meta's per-message charge by template category, plus a platform fee | Replies inside the 24-hour window are free from Meta |
| RCS Messaging | Per message or per conversation, by message type | SMS fallback charged as SMS |
| Voice OBD | Per pulse of answered call time (for example 15 or 30 seconds) | Text-to-speech included |
| Call center & IVR | Monthly fee per agent or number, plus call minutes | Toll-free numbers priced separately |
| AI voice agent | Per minute of AI-handled call time | Setup included in Growth and Enterprise |
| AI chatbot | Monthly plan by number of conversations | WhatsApp message charges apply where used |
All prices are in Indian rupees and exclude GST. Operator and Meta charges can change; we'll always show the current rate in your panel.
Is there a setup fee?
Starter and Growth plans have no setup fee. Enterprise setups that need custom integrations are quoted separately.
Do credits expire?
Prepaid credits stay valid for the period of your pack, which we confirm when you buy.
Can I pay monthly instead of prepaid?
Prepaid is standard. Enterprise customers can ask about postpaid billing.
Do you provide GST invoices?
Yes. Every top-up and plan comes with a GST invoice from SPARKNOW TEKNOX PRIVATE LIMITED.
Can I get a refund?
See our refund policy. Unused credits can be refunded in some cases, minus charges already passed on to operators.
Get a quote
Tell us what you'll send.
Share your channels and rough monthly volumes. We'll reply with launch pricing within one working day.