AI chatbot · WhatsApp and web

Instant answers on WhatsApp and your website.

An AI chatbot that answers questions from your own information, guides customers with buttons, captures leads and books appointments, then hands the chat to your team when it matters.

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Vidya Junior College● Online
Hi, I'm the admissions assistant. What would you like to know?
CoursesFeesHostelTalk to office
What are the fees for MPC?
MPC first-year tuition is ₹65,000, payable in two instalments. Would you like a call from our counsellor?
Yes, tomorrow morning.
Done. A counsellor will call you tomorrow between 10 and 11 AM.
Type a message…➤
WhatsApp and webOne bot, two channels
AI answersFrom your own content
Lead captureName, need and contact in chat
Human handoverInto the shared team inbox

Use cases

Answer, qualify and book, automatically.

Leads

Lead qualification

Ask the right questions, score interest and send hot leads straight to your sales team.

Support

24×7 FAQs

Answer questions about timings, prices, policies and orders instantly, in any hour.

Bookings

Appointments and demos

Show available slots and book them inside the chat, with reminders before the visit.

Commerce

Product discovery

Recommend products from your catalogue and share a payment link to complete the order.

Status

Order and ticket tracking

Look up order, delivery or complaint status from your systems in seconds.

Feedback

Reviews and surveys

Collect ratings after a purchase or visit and route complaints to a manager.

Features

Smart where it helps, simple where it should be.

AI answers from your content

Upload FAQs, documents or your website, and the bot answers from them in natural language.

Guided flows

Menus, buttons and forms for common journeys such as booking, pricing and complaints.

Lead capture

Collect name, phone and requirement and push them to your CRM, Google Sheet or email.

Human handover

Pass the chat to an agent in the shared inbox with the full conversation history.

Multilingual

Reply in the customer's language, including Hindi and Telugu.

Website widget

Add the chat to your website with one line of code, styled in your brand colours.

Integrations

Connect calendars, CRMs, payment links and your own APIs.

Conversation analytics

See top questions, drop-offs, leads captured and handover rates.

How it works

Build your chatbot in four steps.

  1. Step 1

    Add your knowledge

    Upload FAQs, brochures and price lists, or point us to your website.

  2. Step 2

    Design key flows

    Set up menus and forms for bookings, leads and support.

  3. Step 3

    Connect channels

    Go live on your WhatsApp Business number and website widget.

  4. Step 4

    Review and improve

    Check conversations and analytics and refine answers each week.

Why it matters

Replies in seconds, not hours.

Without a chatbot

  • Enquiries wait until someone is free
  • The same questions answered manually all day
  • Leads lost after office hours
  • No record of what customers ask most

With a SparkNow AI chatbot

  • Instant replies, day and night
  • Your team handles only the chats that need them
  • Leads captured and sent to sales automatically
  • Analytics on top questions and drop-offs

Developers

Send chat leads straight to your systems.

Every captured lead and finished conversation can be pushed to your webhook or fetched by API.

Read the API overview

# Webhook payload SparkNow posts when the bot captures a lead (sample)
{
  "event": "lead.captured",
  "channel": "whatsapp",
  "bot": "admissions_assistant",
  "lead": {
    "name": "Lakshmi",
    "phone": "+919800000000",
    "interest": "MPC first year",
    "callback": "tomorrow 10-11 AM"
  }
}
import express from "express";  // sample webhook receiver
const app = express().use(express.json());

app.post("/sparknow/webhook", (req, res) => {
  if (req.body.event === "lead.captured") saveLead(req.body.lead);
  res.sendStatus(200);
});
from flask import Flask, request  # sample webhook receiver
app = Flask(__name__)

@app.post("/sparknow/webhook")
def hook():
    body = request.get_json()
    if body["event"] == "lead.captured":
        save_lead(body["lead"])
    return "", 200

FAQ

Questions, answered.

Still unsure? Ask Spark, our AI agent in the corner, or talk to our team.

Do I need coding skills to build the bot?

No. Flows are built in a visual editor, and AI answers come from documents you upload. Our team can also build the first version for you.

Will the bot make up answers?

The AI answers only from the content you provide, and you can set it to hand over to a person when it isn't sure.

Can the same bot work on WhatsApp and my website?

Yes. Build it once and publish it to your WhatsApp Business number and your website chat widget.

Can my team take over a chat?

Yes. Agents can join any conversation from the shared inbox, and the bot pauses while they chat.

How is the chatbot priced?

Usually a monthly plan based on conversations, plus WhatsApp message charges where applicable. Book a demo for current pricing.

Ready to spark every interaction?

See SparkNow on your own use case in a 20-minute demo, or ask our AI agent right now.

Book a demo