AI chatbot · WhatsApp and web
Instant answers on WhatsApp and your website.
An AI chatbot that answers questions from your own information, guides customers with buttons, captures leads and books appointments, then hands the chat to your team when it matters.
Use cases
Answer, qualify and book, automatically.
Lead qualification
Ask the right questions, score interest and send hot leads straight to your sales team.
24×7 FAQs
Answer questions about timings, prices, policies and orders instantly, in any hour.
Appointments and demos
Show available slots and book them inside the chat, with reminders before the visit.
Product discovery
Recommend products from your catalogue and share a payment link to complete the order.
Order and ticket tracking
Look up order, delivery or complaint status from your systems in seconds.
Reviews and surveys
Collect ratings after a purchase or visit and route complaints to a manager.
Features
Smart where it helps, simple where it should be.
AI answers from your content
Upload FAQs, documents or your website, and the bot answers from them in natural language.
Guided flows
Menus, buttons and forms for common journeys such as booking, pricing and complaints.
Lead capture
Collect name, phone and requirement and push them to your CRM, Google Sheet or email.
Human handover
Pass the chat to an agent in the shared inbox with the full conversation history.
Multilingual
Reply in the customer's language, including Hindi and Telugu.
Website widget
Add the chat to your website with one line of code, styled in your brand colours.
Integrations
Connect calendars, CRMs, payment links and your own APIs.
Conversation analytics
See top questions, drop-offs, leads captured and handover rates.
How it works
Build your chatbot in four steps.
- Step 1
Add your knowledge
Upload FAQs, brochures and price lists, or point us to your website.
- Step 2
Design key flows
Set up menus and forms for bookings, leads and support.
- Step 3
Connect channels
Go live on your WhatsApp Business number and website widget.
- Step 4
Review and improve
Check conversations and analytics and refine answers each week.
Why it matters
Replies in seconds, not hours.
Without a chatbot
- Enquiries wait until someone is free
- The same questions answered manually all day
- Leads lost after office hours
- No record of what customers ask most
With a SparkNow AI chatbot
- Instant replies, day and night
- Your team handles only the chats that need them
- Leads captured and sent to sales automatically
- Analytics on top questions and drop-offs
Industries
How businesses use AI chatbots.
Developers
Send chat leads straight to your systems.
Every captured lead and finished conversation can be pushed to your webhook or fetched by API.
# Webhook payload SparkNow posts when the bot captures a lead (sample) { "event": "lead.captured", "channel": "whatsapp", "bot": "admissions_assistant", "lead": { "name": "Lakshmi", "phone": "+919800000000", "interest": "MPC first year", "callback": "tomorrow 10-11 AM" } }
import express from "express"; // sample webhook receiver const app = express().use(express.json()); app.post("/sparknow/webhook", (req, res) => { if (req.body.event === "lead.captured") saveLead(req.body.lead); res.sendStatus(200); });
from flask import Flask, request # sample webhook receiver app = Flask(__name__) @app.post("/sparknow/webhook") def hook(): body = request.get_json() if body["event"] == "lead.captured": save_lead(body["lead"]) return "", 200
Do I need coding skills to build the bot?
No. Flows are built in a visual editor, and AI answers come from documents you upload. Our team can also build the first version for you.
Will the bot make up answers?
The AI answers only from the content you provide, and you can set it to hand over to a person when it isn't sure.
Can the same bot work on WhatsApp and my website?
Yes. Build it once and publish it to your WhatsApp Business number and your website chat widget.
Can my team take over a chat?
Yes. Agents can join any conversation from the shared inbox, and the bot pauses while they chat.
How is the chatbot priced?
Usually a monthly plan based on conversations, plus WhatsApp message charges where applicable. Book a demo for current pricing.
Works well with
Combine channels for better reach.
Ready to spark every interaction?
See SparkNow on your own use case in a 20-minute demo, or ask our AI agent right now.